How to submit a support case for Streamlit Community Cloud
This article describes the steps to submit a support request to Snowflake for Streamlit Community Cloud.
- Navigate to https://community.snowflake.com/s/ in your browser.
Ensure you are registered.
a. If you are already a registered user, enter your Snowflake Community username and password into the login form. Click LOG IN.
b. If you are not a registered user, click “Not a member?”. Complete the form on the next screen and follow the instructions to reset your password. Return to the original “SUBMIT A CASE” page and log in to your account.
- Scroll down to the first main section of the page (past the search bar) and locate the Support dropdown menu. Select the “SUBMIT A CASE” link.
Select the option “I am a Streamlit Community Cloud User”
- Hit the button “Next” to open the case description page.
- Please fill out your request and submit the support case.
- You should receive a confirmation email with the case number.
A Snowflake Support engineer will follow up directly with the next steps to resolve your case. All communication will be through email.